Plano Lenses: If you do not require correction, please select 0.00 power.
Contact lenses are not one size fits all, please check with your Eye Care specialist to make sure whether the parameters are suitable for your eyes before purchasing.
Logistics Range： The range reaches United States of America (including Alaska, Hawaii and APO, EPO, DPO address), and Canada, Australia, EU and many other countries around the world.
Other Countries：15-30 days.
The parcel will be sent out from 2 Places:
1、 H.K, China.
in the first 48 hours once the orders are made. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.
Asking for forgives for any inconvenience：
The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.
Free shipping on orders over $29. Otherwise, it will cost $9.99
1. What items are returnable?
Within 14 days of the order date
In original condition: resell-able
Unopened or Unused
In the original packaging
2. How long can the customer return the goods? Our return, exchange &refund policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
3. What should we do if our products need to be returned due to our reasons? If your order has a problem, contact us by email：email@example.com. DO NOT ship back products without authorization through the return process. We can resolve all issues with you quickly and with personal attention.
Received defective product?
Received the wrong product?
Received a product not as described?
Solution: We replace it! If you receive your product from us with the above issues, please hold the product and all packaging. With your cooperation and a photo of your package and item(s), we will investigate, offer a solution and ship out any replacements needed.
4. Which party is responsible for the freight when the product is returned? The customer is responsible for associated shipping costs unless products are defective, or wrong.
5. How to refund if the customer is not satisfied？ We will check the status of the order and deal with it as soon as possible. In the case of a refund, the payment will be returned to your account according to your payment method.
Once we have processed your refund, you will receive a confirmation email from us. If you do not receive your refund after 7 days, please contact your payment processor directly for further information.
Any question, be free to contact us, and we will get back to you in the first chance!